In a nutshell, bandwidth is directly tied to people watching your videos. Every time someone presses play on one of your videos, data (in the form of video) gets passed from our servers to their browsers, which is counted as bandwidth. All those data sums up on the end of your month and presented to you in the form of Gigabyte’s.

Anytime someone presses play on your video or your audio player, that counts as a single “play.” It doesn’t matter if they watch 100% of the video or 3%, both will count identically as individual plays. In measuring bandwidth, a 3% view is going to count for a significant smaller amount than a 100% play, as only a small measure of data is getting passed to the viewer. In this sense, we feel that bandwidth is a much more accurate measure of how much video is being consumed by your audience.

Predicting the amount of bandwidth you’ll use each month isn’t the easiest task, mainly due to the variety of different viewing environments and behaviors that can affect bandwidth.

For example, a full screen view on a laptop is going to consume more bandwidth than a view on an iPhone, as the size of the encodes that get delivered are pretty different. Due to the fact that Vidblee encodes up to 6 renditions of your video (240 – 360 – 480 – 720 – 1080p). The smaller the encoding the smaller the file size.

We’ve studied a lot of bandwidth over the years, and so we’ve come up with a simple formula that can be used to get a rough idea of how much bandwidth you can expect. We estimate that 50 GB of bandwidth is about 7,000 minutes of video, or watching the Lord of the Rings trilogy 12.5 times all the way through!

We take several steps to inform you of your monthly usage, using automated emails, sms messages and more. For paid subscribers, we have an overage plan in place to help manage costs if and when you occasionally go over. By setting a limit on your overages, you create a safety net of additional bandwidth that will activate anytime you go over your limit.

You pay for additional bandwidth per GB, so if you find yourself are frequently going over your limit, upgrading to a higher plan will often save you more!. You can read more about overages bellow. For non-paying members, we will send you notifications as below. Once your account has gone over its limit, video or audio playback will be restricted until the following month or until you sign up for a paid subscription

What are overages?

Rather than place mandatory restrictions on a user’s video as soon as they have exceeded their bandwidth allocation or to force users to upgrade their subscription when they occasionally go over the allocation, overages is a system which provides a useful way to allow users to continue to use our service.

Overages rates.

The following rates are per each additional gb of bandwidth you use if you don’t add more bandwidth when you purchase your package:

0 – 500GB  = 0,50€/GB

500 GB  to 1 TB  = 0,30€/GB

Next 4 TB  = 0,20€/GB

Next 10 TB = 0,10€/GB

Next 35 TB = 0,05€/GB

Beyond 100 TB = 0,03€/GB

Do I have to have overages active?

Overages are turned on by default and will be applied to your account when you sign up or upgrade. Overages can be turned off by logging in to your Vidblee Account Settings Page. If your overages are turned off then video playback will stop once you have reached your monthly subscription limit.

Placing a cap on overages

We are calling it “The Safe Net”, the system will stop charging overages and stop playing your videos, when you have crossed the 20% Extra Bandwidth of you current package. That means that you will never charge you with an amount that would look kinda scary.

An Overage Example.

A user has the Professional subscription package which costs 100,00€.

They decide to leave overages on with the “Safe Net” at the default amount which is +20% from their package (60GB More).

Provided they stay below 300GB for the month, they will only be charged 100,00€.

At most, they can use up to 360GB and would cost 130,0€ if this limit is reached. Thereafter their video playback will stop.

During that month, they use 360GB.

They are charged for their subscription (100,00€ for 300GB) and their overages (30,00€ for 60GB at 0,50€ per GB)

We make up to 6 renditions of your original video according to the size of the video you will upload. Those are:

– Small for 3G Mobiles and Tablets (First Try) – 240p – 360p – 480p – 720p HD – 1080p HD

Please not that even on the mobile renditions we make 6 more videos so the mobiles and tablets can see a better resolution according to their internet speed they have at the moment, that is called Adaptive bitrate streaming and provides the best possible viewing experience for your users, regarding their screen, platform or internet speed at the moment. Adaptive bitrate streaming is used on all platform methods (HTML5-FLASH)

– Small 240p = Standard – 64Kbps / 44.1Khz – 360p = Standard – 64Kbps / 44.1Khz – 480p = Standard – 96Kbps / 44.1Khz – 720p HD = High – 128Kbps / 44.1Khz – 1080p HD = High – 320Kbps / 44.1Khz

Vidblee encoders have an automated procedure to encode your content. Firstly there is a probing system that look up your video’s health and then checks the data on it. After the probing is finished they passes the data to the encoders, which in their turn encode the video using the settings (fps and aspect ratio) from your original video.

A codec is the format in which your video will be encoded. Different codecs have different features and varying quality. For best results, we recommend using H.264 (sometimes referred to as MP4) for the video codec and AAC (short for Advanced Audio Codec) for the audio codec. If you’re on a Windows machine, WMV3 is a good choice for the video codec.

Sometimes when the encoding queues are very large, we’ll delay your video and encode it later on when more capacity is available.

There is no need to worry about this, we will pick up the video and encode it for you as soon as we can. You can carry on uploading videos and letting them queue in the background.

We use our own private tier-1 global CDN to deliver content around the world and where our private network is not enough we use High Rated Tier-1 Global CDN providers, to reach a worldwide audience. When a viewer presses play on a Vidblee video, they will be delivered a video from a server that is closest to them in physical location. This mitigates load times and provides for an enjoyable viewing experience of your videos.

We deliver our content via streaming protocols so we don’t require the user, your viewer to have a big internet connection and on top of that, we don’t charge you, our client with extra bandwidth that the user consumed but did not actually watched! Smart huh ?

We create several different encodes for your videos, and we deliver the appropriate version depending on the size of the player window for your video. Our system will automatically detect the environment in which the video is being watched, and will deliver the appropriate version for a great viewing experience.

Right now we don’t have the ability to serve videos that are not stored on our servers/CDNs. In order to provide our features, deliver videos via our player, and accurate analytics for your videos, your content needs to be uploaded to Vidblee and delivered via our platform.

We are working to create that possibility though for our users that pay or are subscribed to other services like Amazon S3 bucket or Akamai.

Yes of course it does. You can add live streaming capabilities to your package for a one time Add On that costs 40,00€. After that you will see a new menu button on your dashboard, saying “Live Streaming” you can:

• Create and Schedule Live Streams
• Record them and have them ready to play to your newly created folder called “Live Streams”
• See your archive statistics
• See a real time Statistic enviroment for your live stream
• and many more

We even give you a iphone compatible app, that let’s you live stream from your mobile phone, directly to our servers!

This is a great question, and the answer is no, no need to worry about our content getting blocked! YouTube and Vimeo can be blocked by offices, schools, etc because the videos hosted there often include content that is geared towards entertainment. Our focus is on business/marketing video, and because of this Vidblee is almost never on someone’s blacklist. In situations where all video content is blocked, regardless of source, we’d recommend whitelisting the following domains to ensure your Vidblee content comes through:

• *.vidblee.com
• dashboard.vidblee.com
• cdn.vidblee.com
• fastserve.vidblee.com
• priority1.vidblee.com

Absolutely! We provide all the tools you’d need to build sweet integrations with your website, applications, etc. Please drop us a direct message on [email protected], though our Contact Form or through our Online Support Center anytime.

Yes! You can absolutely embed videos from one account onto several different domains/websites.

We accept Paypal, Credit Cards and Wire Bank Transfers

You can easily upgrade/downgrade your subscription at anytime from within your account dashboard! This applies for both monthly and annual subscriptions.

We will be very sorry to see you go, but yes, you can cancel at anytime, just send us an email to [email protected] and explain what you want. In case of monthly packages you will only lose the month you are in and for annual packages, there is no refund possible.

(note: we will not cancel your account for you). We keep records of your account for up to six months, so if you would like to reactivate just give us a shout at [email protected]

VAT is a tax that is charged on most business transactions in Greece and European Countries. If you are an EU customer outside of Greece, VAT will be added to your invoices. To avoid paying VAT enter your VAT number during the billing process. We will then remove VAT from future invoices. If you are a Greek customer within Greece, VAT will be added to your invoices. If you are outside of the EU you are exempt from VAT regulations VAT will not be added to your invoices

For further information please contact us.